CASE STUDY
Realising potential often means getting the basics right and leveraging informed decision making to create success. For this health provider our business architecture did just that and it's opened up new ways of working and a willingness to challenge the staus quo.
This Not-For-Profit Health Provider provides a range of health, disability, counselling and mental health services across Australia. The organisation has built out its business system environment over many years in a somewhat organic manner, resulting in a plethora of systems and data silos creating enormous complexity in their current systems environment.They wanted to develop a systems architecture to simplify the current situation, and establish an extensible platform for supporting the organisation's expansion into the future.
___Our approach
We were engaged to assist this agency in the development of an ICT Strategy and associated enterprise architecture. This involved undertaking a detailed current state assessment via interviews and workshops, and the development of a high-level solution architecture to inform decision making around system integration and functionality gaps.
We developed a tailored business systems architecture for them to inform technology decision making around system integrations and potential functionality gaps. We were further engaged to assist in the development of a broader ICT Strategy, which will go beyond business systems to cover infrastructure, platforms, data and information; as well as the associated ICT operating model.