CASE STUDY
A new Data Management Strategy and transformation roadmap helped lift and modernise this Emergency Services Agencies data maturity.
This State emergency services agency maintains a broad range of operational capabilities to facilitate a quick response to bushfires and other emergencies, however its operations go well beyond emergency response. They include fire prevention activities including bushfire education and property inspections, live incident support capabilities such as predictive bushfire modelling, undertaking post incident fire investigations, and most importantly fire fighter safety and career development.
Supporting this diverse set of business functions is a myriad of business systems, that collect data independently, making it difficult to combine and consolidate data into integrated views of incidents, or of volunteers, to support decision making at various levels.
___Our approach
We were engaged to review this agency's enterprise data management practices. To meet this need we provided a current state assessment of data practices and developed a future state vision. The future state vision we recommended covered organisational capability, data management processes, data management platforms, and the provision of data analytics.
We also developed a full transformation roadmap to enable the agency to transition to the target state.
The Data Management Strategy has enabled this agency to lift its organisational data maturity level and assign data ownership responsibilities across the organisations key data sets. It's also cleared the way for investing in modernising the legacy data warehouse based analytics environment and enterprise data standards to enable the integration of disparate agency data.